Scheduled System Maintenance
Scheduled Maintenance Report for Sherpa Status Page
The scheduled maintenance has been completed.
Posted Sep 10, 2020 - 01:26 AEST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 09, 2020 - 23:00 AEST
The Sherpa platform will be undergoing scheduled system maintenance between 11pm on Wednesday, 9 September 2020 and 2am on Thursday, 10 September 2020 (AEST).

We will be using this time to make improvements to our infrastructure and ensure our systems are performing at optimal efficiency.

You may lose access to the Sherpa production server ( during this maintenance window. All operations around the platform, including delivery creation and updates, will resume as per usual from 2am onwards.

If you have IP whitelisting set up, you will need to refresh it to include the following IP addresses:

Any questions? Please reach out to us at

Kind regards,
The Sherpa Team
Posted Sep 03, 2020 - 10:46 AEST
This scheduled maintenance affected: API & Delivery Management Portal.